Globe Life Insurance - What customer service, Globe? Nonexistent
I spent $64.00 a month to insure myself through these scam artists at Globe.Then, by accident, I found out there was no cash value to my account, and that if I managed to live until age 80, I'd be alive and well-- with no insurance.
Tried to call them. No phone number listed. Horrible, paint-by-number web site. Once I got the phone number, I was continually cut off.
Finally got Christine, who explained that, yes, I'd purchased a term policy. I said I wanted to cancel it, and she said they had much better policies, and she'd be happy to send. By then, I had much better insurance for much less. Still, they stole the last payment from me.
I called--and guess what--after a long time on hold, I got the same customer service person again. She said in order to refund me, I'd have to send a fax and a copy of my bank statement to the accounting department. I asked if she could just connect me. She said, "No, ma'am." I asked for her supervisor, and "Jennifer" said that they could not connect me with accounting, and I would have to fax my information if I wanted a refund.
Both women sounded like robots who'd been drinking the same kind of Kool Aid.
There are so many better firms out there with so much better customer service.Don't waste your money as I did.
Review about: Globe Life Insurance Life Insurance.