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Globe Life Insurance in Virginia Beach, Virginia - Communication errors

3.4
Details
I applied for 2 policies, both for my husband and myself. I was sent a letter stating that I had been turned down at this time. So I assumed we both were since it didn't state one way or another. Then a month or so later I received a call. The rep was very nice and explained that my husband was still eligible for his policy, it's just being billed in my name since I am the one that submitted the application. Only I didn't get the 1st month for a $, like my offer said I would. Guess it was because of the mix-up. Oh well, that's one worry off our mind, now I just need to find a policy for myself. My biggest issue is I still get offers in the mail to apply for insurance even after I have already been declined.
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#1533269 Review #1533269 is a subjective opinion of poster.
Service
Globe Life Insurance Life Insurance

Globe Life Insurance in Virginia Beach, Virginia - Horrible Company Ethics are poor

1.5
Details
Had two bills come to me in the month of April by mail. One was for a month and the other was for two months. I emailed them since I held on phone for 15 min and hung up finally. I never received a response via email. I called and after holding for another 12 minutes talked to a live person and she told me my bill doubled because my bank did not draft. Very weird since my bank has never ever done this before. Didn't believe them, but no big deal, stuff happens. I went online to pay the double bill and lo and behold now I cannot pay two months. Only option is 3 months. I made the decision to leave because I have life insurance through my work and this was just a supplement. I also am not crazy that their rates go up monthly and the continuous mail to add in children and grand children. F-em. I am done
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#1507879 Review #1507879 is a subjective opinion of poster.
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Globe Life Insurance Life Insurance
Cons
  • Poor company work ethics to customers

Globe Life Insurance in Leesburg, Virginia - Denied refund on my policy

I have recently requested a refund on my life insurance policy and due to no avail Globe Life did not want to give me my refund now I have paid since 2009 the refund has ended the refund in March of 2018 and I would like to have my money that I have built up for my life insurance policy refund it back to me and they did not my refund and I'm putting in an appeal and I need to know the correct process to appeal the decision that they made thank you
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#1474812 Review #1474812 is a subjective opinion of poster.
Service
Globe Life Insurance Life Insurance
Globe Life Insurance's reply to:

Globe Life Insurance in Newport News, Virginia - Cust ser assistance

Thank you for reaching out to Globe Life. It appears the matter has been resolved. If you need any additional assistance please contact us at 1-800-654-5433 Mon-Fri 7:30-6:30pm CST
Review
#1442290 Review #1442290 is a subjective opinion of poster.
Service
Customer Care

Trying for two days to reach customer service. Desperately would like to get HELP.

Need to pay my g'kids annual prem., I'm on vacation and forgot to bring act numbers. I took out policies and can provide any and all other info needed to make this payment without letting ins lapse.

Thank you

For any help provided. Nettie Morton-Wells.

Contact Globe Life Insurance Customer Service

Mailing Address:
Globe Life And Accident Insurance Company
3700 S. Stonebridge Dr.
Mckinney, Texas 75070-5934
United States
Phone:
(972) 540-6542
All Globe Life Insurance Contacts

Globe Life Insurance Products and Services Reviews

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