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Globe Life Insurance in Oklahoma City Southwest, Oklahoma - Not satisfied with policy info

5.0
Details
My kids were misgendered My son was gendered as a female and mu dughter was gendered as a male My son NyQuan name was spaced like this Ny Quan his capital Q goes together with Ny it is NyQuan all tohether
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Review
#1593969 Review #1593969 is a subjective opinion of poster.
Service
Globe Life Insurance Life Insurance
Pros
  • Good pricing

Error made by Globe Life Insurance

1.2
Details
Yes I have been in contact with the customer service and accounting departed via customer services department. The base of the dispute is that I was charged 2 NSF fees on 2 different days because Globe life honor a policy due date change but the payment still attempted to go through my account on 2 different attempts. Now the Accounting department is say that they can only refund 1 NSF as a one-time curiosity. I disagree with this decision because the issues occurred by Globe Life not the customer. So the next steps would be for me to appeal the decision and to cancel my policies with Globe Life. I can provide proof of the transactions of both NSF if requested. Thanks, Ethel Carey ethelc50@outlook.com
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Review
#1525699 Review #1525699 is a subjective opinion of poster.
Service
Globe Life Insurance Family Life Insurance
Reason of review
Problems with payment
Loss
$36
Preferred solution
Full refund
Globe Life Insurance's reply to:

Globe Life Insurance in Tulsa, Oklahoma - No result; failure of service/communication.

Thank you for reaching out to Globe Life. It appears the matter has been resolved. If you need any additional assistance please contact us at 1-800-654-5433 Mon-Fri 7:30-6:30pm CST.
Review
#1455845 Review #1455845 is a subjective opinion of poster.
Service
Globe Life Insurance Customer Care
Reason of review
Problem with delivery
Preferred solution
Get it done!

I have call several times to customer service to get a copy of my "cash value" of my policy for my Apt. manager for my yearly recertification.

This is needed to determine my monthly rent. Am trying again, but this time on line. My name: Nora E. Taylor.

Policy # is {{redacted}}. The Apt. manager's email is MELISSAHOCUTT@GDCMGMT.COM Mailing address is:505 N. 36 St., Grove, OK.

74344 This is in care of Jay Senior Housing for me(Nora Taylor, Apt.2A-1) My address is 1301 W. Washbourne St., Apt.2A-1, Jay, OK.

74346 Please someone help as time is getting short. Thank You, Nora Taylor

Testimonial

Globe Life Insurance in Oklahoma City, Oklahoma - Customer service

5.0
Details
They have great customer service didn’t take long to get in contact with someone
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Review
#1454858 Review #1454858 is a subjective opinion of poster.
Service
Globe Life Insurance Life Insurance
Reason of review
Good customer service
Testimonial

Globe Life Insurance in Oklahoma City, Oklahoma - My grandkids life insurance

5.0
Details
The lady was very sweet and helpful. I told her I would have to drop my insurance, because of my disability. And can’t get my kids to take over the payments. I just can’t afford it anymore. But she was willing to work with me. Very Greatful!!
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Review
#1398363 Review #1398363 is a subjective opinion of poster.
Service
Globe Life Insurance Life Insurance
Reason of review
Good customer service
Globe Life Insurance's reply to:

Globe Life Insurance in Oklahoma City, Oklahoma - MAILINGS

Thank you for reaching out to Globe Life. The information has been added to our Do Not Mail List. Please allow up to 90 days as other mailing may have already been processed. We do apologize for any inconvenience this may have caused you.
Review
#1396231 Review #1396231 is a subjective opinion of poster.
Service
Globe Life Insurance Life Insurance
Reason of review
Problem with delivery
Preferred solution
TAKE Jerri Jackson 721 84th Lane NW, Coon Rapids MN 55433 out of your database
1.0
Details

WHY? Just WHY? Now, suddenly, I am getting life insurance solicitations under my ex-wife's name at my address. We have been divorced for 18 YEARS.

Why did you do this? How in the world did you manufacture an address for my ex wife that lands here at my home? She has an address separate from mine for the last 18 YEARS.

And of course now that you have merged her name into my address, I am sure I can expect that Globe Life will now sell your names and addresses to other companies too, and I can expect a *** load of unsolicited mail for my ex wife here.

Just STOP. Remove that address with that name. I am of course skeptical that it will happen. Once it's in your dumb data base, it will now be forever my cross to bear.

My wife of 13 years especially appreciates the gesture. Thanks Global Life.

Globe Life Insurance's reply to:

Globe Life Insurance in Oklahoma City, Oklahoma - I have written to the headquarters and they still send them

Thank you for contacting Globe Life. One of our supervisors has attempted to call you. The address on file has been placed on the Do Not Mail list but please allow 30 days for the mailings to stop as some mailings have already been processed. We do apologize for any inconvenience this may have caused you.
Review
#1319431 Review #1319431 is a subjective opinion of poster.
Service
Globe Life Insurance Life Insurance
3.8
Details

I get these mailing almost weekly. I have written and asked them to stop, but they just keep coming. I have had a good experience with the company otherwise, I just think they're wasting money and killing too many trees!

Globe Life Insurance's reply to:

Globe Life Insurance in Oklahoma City, Oklahoma - BAD EXPERINCE

We are truly sorry about your loved one’s passing and wish you and your family comfort during this difficult time. While we cannot discuss your claim on a public forum, one of our supervisors has been in touch with you to discuss the status of your claim. If you should need any additional assistance, please do not hesitate to contact us.
Review
#1146900 Review #1146900 is a subjective opinion of poster.
Service
Globe Life Insurance Claim
Cons
  • All
Reason of review
Poor customer service
Loss
$20000
Preferred solution
Deliver product or service ordered
1.0
Details

Have been waiting 30 days for my claim to be processed !! Been getting nothing but the run around !!!!

WHAT A RIPOFF !!! Can not get a straight answer as to the delay !!!! There website says protecting families since 1951 more like ripping them off !!! My mother passed away over 30 days ago due to natural causes however they refuse to pay the claim .

Every time i call I get another excuse or reason for the delay !!!

What a ripoff and what poor customer service !!! You may pay your premiums in good faith but do not expect them to pay there claim in good faith !!!

Globe Life Insurance's reply to:

Beware of Globe life insurance

Thank you for reaching out to Globe Life. One of our Customer Service Supervisors has been trying to reach you to help with your question but has been unable to do so. Please contact us at 1-800-654-5433 and we will be happy to assist you.
Review
#1095508 Review #1095508 is a subjective opinion of poster.
Service
Globe Life Insurance Life Insurance
Cons
  • Ripped me off for money and i had to cancel the policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$2000

Pissed consumer I want to know if you can help me recovery some of my money back from globe life and acc. ins.

co. In the year of 2012. I took out an insurance policy with them for my grandson. They started harassing me about a payment that they said I missed for February of 2015.

I have never missed a payment since I have been doing business with them. They waited 5 months to start harassing me about a payment for February/2015. I sent them 3 payments in February/2015. The first one I sent them was on 2/2/2015 in the amount of $18.40.

I forgot that I had increased the policy value and I didn't think about it until, I was sending them the payment for that particular month. I wrote them a note telling them I would send them the difference with the next month payment. They couldn't wait they sent me a check back in the amount of $18.40. I went and purchased a money order to make up the difference from the check they sent and returned it back to them.

I returned the check back to them along with the difference. On 2/25/15. I sent them another payment of $24.40. Then, another payment on 2/30/15.

This payment was for March/2015. They waited 5 months later and started harassing me about missing a payment for February/2015. I told them I never missed a payment since I have been doing business with them. They kept messing with me until, they reached my boiling point.

I wrote them a letter and told them that I could see they was playing a little crooked game with me and if they didn't stop. I was going to file a complaint against them. They got even worse they started sending me statements dated a month behind. I would cross out the wrong month and put it for the right month that I sending the payment for.

Then, they started sending me 2 statements in the same month. I had to file that complaint against them for their own negligence. They'll wait for a while when they think that everything has calmed down. Then they started messing with me again insisting on me paying a payment that I never missed.

They have been messing with me about this payment every since February/2015. July of this year I was sending off my bills as usual. When I opened up my statement from them. I'm looking at a note from them telling me I missed my July/2017 payment and they are telling me to attach the payment along with my regular payment.

I sent that July payment on July 3, 2017. They have been picking with me every since February/2015 because, I filed a complaint against them. So, they got beef with me. My advice to them is they better save that beef because they might have to eat it for dinner.

I filed another complaint against them after, they said I missed a July/2017 payment. They wrote in my complaint that they were sending the face value of the policy which was $58.35 and this outstanding check of $18.40 which was already my money that I over paid them. And I feel that they owe me much more than that. I had to cancel this policy because of their foolishness.

I pay my bills and they very well, know this. It's a pick that they have against me. They did not appreciate me as being a good customer to them. They had rather find a pick at me instead.

My belief is that they wanted me to drop this policy so, they could have them some free money to split among themselves. Look at it the way I see it. All these years since 2012. They have been holding my money that belonged to me and they wouldn't send it to me because they were trying to make their lie stick pretending that I didn't pay them a payment when they were the one that was wrong.

They are trying to hide that payment that I sent them in the amount of $24.40 for the month of February as explained above. If you don't call this being nasty and dirty. I wouldn't know nothing else to call it and they owe more than $76.75 that they sent to me. The $18.40 was part of my own money that they owed me.

I am asking for someone that have a heart to help me recover my funds from these crooked bastards. I wonder how many more innocent people they have did this to. I can prove what I'm saying too you is true. I want to know can they prove that they are true?

Please don't let these people fool you with their lies. They are wrong and nothing but wrong but, I can swear under oath that I am telling the truth. The whole truth and nothing else but, the truth. Somebody need to stop them.

Otherwise, they are going to keep ripping off for their money. Thank you for your support and my best regard reaches out to you.

Contact Globe Life Insurance Customer Service

Mailing Address:
Globe Life And Accident Insurance Company
3700 S. Stonebridge Dr.
Mckinney, Texas 75070-5934
United States
Phone:
(972) 540-6542
All Globe Life Insurance Contacts

Globe Life Insurance Products and Services Reviews

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Globe Life Insurance's reply to:

Globe Life Insurance in Oklahoma City, Oklahoma - I have been with company for 8 years and twice my address was changed in the system. I keep telling i havent moved i still get their statements. So now i am worried when that time comes and i die th

Thank you for reaching out to Globe Life. One of our Customer Service supervisors has been trying to reach you to help you with your question but has been unable to do so. Please contact us at 1-800-654-5433 and we will be happy to assist you.
Review
#1083099 Review #1083099 is a subjective opinion of poster.
Service
Globe Life Insurance Customer Care
Pros
  • Customer service
Cons
  • Some customer services when they make you feel like you lying
Reason of review
Poor customer service

that there will be no payouts due to their own mistakes. I faithfully make my payments monthly and i dont understand why this is happening.

I wish they would get it strait and i am tired of getting it corrected........just saying....update your system or something and get it right..............now i cant even post this ughhhh. now its telling me i need 100 words in before i post. I guess they dont want to hear about the complaints and i dont understand why they make everything a issue.

Before you apply to this company get your facts straight with them. You dont want to go through what i go through every i call in to make a payment..................