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Globe Life Insurance in Atlanta, Georgia - Pissed mother

1.8
Details
I tried several times through mail to get my kids name rigjt on the policy They got my daughters name correct the second time But my sons name after 3 mail in and 2 phone calls is still not right NyQuan I spelled it out each time over rhe phone with capital Q I wrote it several times like this (NyQuan) one name But I still see Ny Quan in the policy I refuse to pay until the name is correct3
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1 comment
GlobeLife
#1759653

Please accept our sincere apology for this spelling problem with your son's name. Please send us an email with your name, your son's name, policy #, the reason for your dissatisfaction, phone # and the best time to contact you to CS@globelifeins.com. We will have a supervisor contact you if they there any questions regarding your request.

Review
#1674489 Review #1674489 is a subjective opinion of poster.
Service
Globe Life Insurance Life Insurance

Globe Life Insurance in Atlanta, Georgia - Bad deal

2.0
Details
I have paid for an insurance policy for my daughter for YEARS. I then get a notice that my yearly rate was increasing to $95.00 per month. Then in December the premium rate sky rockets to $150.00 because of cash value which I never knew about. I called and tried to ecplain that I couldnt afford the premium increase and was told " that is the kind of policy it is." So I lost coverage for my daughter and the replacement policy premium is high. VERY BAD BUSINESS TO CUSTOMERS and they don't care. They wouldn't work with me so I could keep the policy I have paid for many years.
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Review
#1569342 Review #1569342 is a subjective opinion of poster.
Service
Globe Life Insurance Life Insurance
Cons
  • Poor company work ethics to customers
Reason of review
Poor customer service
Loss
$10
Preferred solution
Work with me to keep my policy.
Testimonial

Globe Life Insurance in Atlanta, Georgia - Dissatisfied to Very Satisfied

5.0
Details
I was very happy with the assistance Globe Life provided after my first response of saying i was disappointed. They reacted immediately and im very satisfied with the results.
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Review
#1417391 Review #1417391 is a subjective opinion of poster.
Service
Globe Life Insurance Customer Care
Reason of review
Good customer service
Globe Life Insurance's reply to:

Globe Life Insurance in Atlanta, Georgia - Disappointed

Thank you for reaching out to Globe Life. One of our Customer Service supervisors has been trying to reach you to help you with your question and has been unable to do so. Please contact us at 1-800-654-5433 and we will be happy to assist you.
Review
#1395817 Review #1395817 is a subjective opinion of poster.
Service
Globe Life Insurance Life Insurance

In the past i have paid on my nephew policy and somehow my sister may have forgotten to pay it or it was misplaced but for whatever reason i just wanted to change the address so he can be reinstated. I have other policies that already come to same address and didnt ask to change any other information but his mother has a policy that comes to said address as well.

Contact Globe Life Insurance Customer Service

Mailing Address:
Globe Life And Accident Insurance Company
3700 S. Stonebridge Dr.
Mckinney, Texas 75070-5934
United States
Phone:
(972) 540-6542
All Globe Life Insurance Contacts

Globe Life Insurance Products and Services Reviews

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