Contact Globe Life Insurance Customer Service
Globe Life Insurance Phone Numbers and Emails
Toll-Free Number:
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1 (800) 654-5433
Customer Service:
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1 (866) 298-9115Government Employees with the Employee Service Division (ESD)
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1 (972) 540-6542
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1 (877) 577-3860
Globe Life Insurance Emails:
Globe Life Insurance Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Globe Life Insurance Customer Service Rating | 5 out of 5 |
| Contact Method Distribution | 95% phone, 5% email |
| Most Popular Globe Life Insurance Phone Number | 1 (800) 654-5433 |
| Most Popular Globe Life Insurance Email Address | customercare@globeinsurance.com |
| Average Hold Time | 00:02:51 |
| Average Calls duration | 4 minutes |
| Overall Customer Sentiment | Mostly satisfied |
| Globe Life Insurance Live Agent Availability | 11% of callers successfully reach a real person |
| Common Reasons for Contact | Request for information, product/ service, payments and charges |
| Issue Resolution Rate | Low (21% reported full resolution) |
| Prepare before the call to Globe Life Insurance | Email, social security number or customer id or account number |
How to Contact Globe Life Insurance Customer Service?
Most Popular Number:
| Total calls: 841 | Issues resolved: 38 | Last call: Mar 14, 2026 |
Contact Information
Globe Life Insurance Website:
Globe Life Insurance Help Center:
Corporate Office Address:
Other Info (opening hours):
Monday – Friday: 7:30 AM - 6:30 PM Central Time
Employee Service Division
Monday – Friday, 7:30a.m. – 5:30p.m. CT
Mailing Addresses:
Globe Life And Accident Insurance, Inc.
Privacy Policy
P. O. Box 268850
Oklahoma City, OK 73126-8850
Globe Life Inc.
ATTN: Privacy Policy
LEGAL DEPARTMENT
P.O. Box 8080
McKinney, TX 75070
Fax:
Summary of Globe Life Insurance Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Globe Life Insurance?
Payments and Charges Question:
- “Payment”
- “Make payment”
- “I need a recent bill”
Request for Information Question:
- “Questions about life insurance”
- “Why did my payment go up”
- “Medigap status”
Product/ Service Question:
- “Policy.”
- “Life insurance policy cash value”
- “To pay my policy”
Return/ Replace Question:
- “Change auto pay credit card number”
- “Changes in policy y”
- “To change my benefactor”
Activation/ Cancellation Question:
- “Cancel”
- “Cancellation.”
- “Cancelation!”
Account Question:
- “Account not accepting my last night”
- “Can't login”
- “Can't log in”
Cards Question:
- “New card number for auto pay”
- “I need to update my credit card”
- “Change credit card”
Website/ Application Question:
- “Application for life ins”
- “To see if my husband application has been approved”
- “Application for life insurance”
Staff Question:
- “Customer service”
- “Very dissatisfied with service and a very rude Suoervisor named Mika”
- “Extremely disappointed with customer service”
Shipping and Delivery Question:
- “To get the billing Address”
- “I have not received my policy yet but you all are taken payment I'm considering contacting a attorney to get my money back”
- “I filled out two forms and haven't received the policy”
Refund Question:
- “I need my money back”
- “Refund check needs to be reissued”
Other Question:
- “Vivian Kelly”
- “Ask for approval”
- “Someone called me”
Compare Globe Life Insurance Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
