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Globe Life Insurance - Why have all these numbers to call and no one answers the phone.I am concerned because I have my great children enrolled with this company.for least ten years,

3.7
Details
I called and called last month for hours and hours and no one ever answered the phone. I sent the payment off with a note about this problem. It was so frustrating. What is the problem?
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1 comment
GlobeLife
#1759649

We're very sorry you were not able to get in touch with us. Our Globe Life Customer Service hours are Monday – Friday, 7:30 a.m.

– 6:30 p.m.

CST and are up and running and ready to serve you. Please call us at 1-800-742-6787 and we'll be happy to assist you.

Review
#1674947 Review #1674947 is a subjective opinion of poster.

Globe Life Insurance in Atlanta, Georgia - Pissed mother

1.8
Details
I tried several times through mail to get my kids name rigjt on the policy They got my daughters name correct the second time But my sons name after 3 mail in and 2 phone calls is still not right NyQuan I spelled it out each time over rhe phone with capital Q I wrote it several times like this (NyQuan) one name But I still see Ny Quan in the policy I refuse to pay until the name is correct3
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1 comment
GlobeLife
#1759653

Please accept our sincere apology for this spelling problem with your son's name. Please send us an email with your name, your son's name, policy #, the reason for your dissatisfaction, phone # and the best time to contact you to CS@globelifeins.com. We will have a supervisor contact you if they there any questions regarding your request.

Review
#1674489 Review #1674489 is a subjective opinion of poster.
Service
Globe Life Insurance Life Insurance
I didnt get to talk to anyone no answer need pay my bill today your phone was down all day
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1 comment
GlobeLife
#1757270

Our Globe Life phone centers were experiencing technical difficulties on Monday, September 30th and we sincerely apologize for the inconvenience this may have caused you. Our Globe Life Customer Care Center is up and running and ready to serve you. Please call us at 1-800-742-6787 and we'll be happy to assist you.

Review
#1668202 Review #1668202 is a subjective opinion of poster.
Service
Globe Life Insurance Customer Care
Reason of review
Problems with payment
2.0
Details
Tried 4 different phone numbers for Globe Life. All said call can't go through. Through this website, got call to go through but it says unable to help you, call back during normal business hours, which it currently is. Why so difficult to reach a customer service...
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1 comment
GlobeLife
#1757274

Our Globe Life phone centers were experiencing technical difficulties on Monday, September 30th and we sincerely apologize for the inconvenience this may have caused you. Our Globe Life Customer Care Center is up and running and ready to serve you. Please call us at 1-800-742-6787 and we'll be happy to assist you.

Review
#1668113 Review #1668113 is a subjective opinion of poster.
Service
Globe Life Insurance Customer Care
Reason of review
Poor customer service
Preferred solution
Someone to contact me
What going to happen my account will be do on the 3rd of October
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1 comment
GlobeLife
#1757275

Our Globe Life phone centers were experiencing technical difficulties on Monday, September 30th and we sincerely apologize for the inconvenience this may have caused you. Our Globe Life Customer Care Center is up and running and ready to serve you. Please call us at 1-800-742-6787 and we'll be happy to assist you.

Review
#1667980 Review #1667980 is a subjective opinion of poster.
Reason of review
Can't contact nobody to make my account before 3rd of Octobet
Preferred solution
Maintain my certificate
I didnt get to talk to anyone no answer need pay my bill tofay
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1 comment
GlobeLife
#1757276

Our Globe Life phone centers were experiencing technical difficulties on Monday, September 30th and we sincerely apologize for the inconvenience this may have caused you. Our Globe Life Customer Care Center is up and running and ready to serve you. Please call us at 1-800-742-6787 and we'll be happy to assist you.

Review
#1667802 Review #1667802 is a subjective opinion of poster.
Service
Globe Life Insurance Customer Care
Reason of review
Something wrong with phone can't make my payment at all the number I call for goble life
Tags
  • Keep All Receipts
1.0
Details
Tried all phone # provided , all customer service , got dead air !
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1 comment
GlobeLife
#1757277

Our Globe Life phone centers were experiencing technical difficulties on Monday, September 30th and we sincerely apologize for the inconvenience this may have caused you. Our Globe Life Customer Care Center is up and running and ready to serve you. Please call us at 1-800-742-6787 and we'll be happy to assist you.

Review
#1667785 Review #1667785 is a subjective opinion of poster.
Service
Globe Life Insurance Customer Care
Reason of review
Poor customer service
Preferred solution
Cancel my four policy
Why will it not let me make a payment
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1 comment
GlobeLife
#1757278

Our Globe Life phone centers were experiencing technical difficulties on Monday, September 30th and we sincerely apologize for the inconvenience this may have caused you. Our Globe Life Customer Care Center is up and running and ready to serve you. Please call us at 1-800-742-6787 and we'll be happy to assist you.

Review
#1667747 Review #1667747 is a subjective opinion of poster.
Reason of review
Poor customer service
I cant get no one on the phone about my refund
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1 comment
GlobeLife
#1757281

Our Globe Life phone centers were experiencing technical difficulties on Monday, September 30th and we sincerely apologize for the inconvenience this may have caused you. Our Globe Life Customer Care Center is up and running and ready to serve you. Please call us at 1-800-742-6787 and we'll be happy to assist you.

Review
#1667731 Review #1667731 is a subjective opinion of poster.
Service
Globe Life Insurance Customer Care
Reason of review
Poor customer service
Loss
$54
Preferred solution
Full refund
Im not sure what happened but I want to be removed from the life insurance plans i can't login to the app now and i don't even know if it was expected or sent to the right place and even if this is a real loan office so I'd just be happy getting all my info back and to...
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1 comment
GlobeLife
#1757282

Our Globe Life phone centers were experiencing technical difficulties on Monday, September 30th and we sincerely apologize for the inconvenience this may have caused you. Our Globe Life Customer Care Center is up and running and ready to serve you. Please call us at 1-800-742-6787 and we'll be happy to assist you.

Review
#1667679 Review #1667679 is a subjective opinion of poster.
Product
Globe Life Insurance Mobile Application
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Just want to stop it and not have my credit card used for any of it
Tags
  • Life Insurance Scam