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1.0
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If I can give 0 stars to Globe Life I would. Months have passed and I keep getting the run around. I have to reliving my loved one passing over and over when I call them about my claim. I hate this company and regret choosing them. These people have no soul, they are...
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GlobeLife
#1759644

We're very sorry for the loss of your loved one and send our sincere condolences to you and your family. We'd like to investigate your loved one's death claim further but need you to please email us your name, your loved one's name, the policy #, the reason for your inquiry, your phone number and the best time to call you to CS@globelifeins.com.

We will have a supervisor contact you as soon as we've investigated why this claim hasn't been paid. We apologize for the inconvenience this has caused you and your family.

Review
#1674951 Review #1674951 is a subjective opinion of poster.
Service
Globe Life Insurance Life Insurance
Globe Life Insurance's reply to:

Globe Life Insurance in Fairfield, California - Anoied customer

Thank you for reaching out to Globe Life. One of our supervisors has contacted you to discuss your issue. If you should need any additional assistance, please reach out to her directly.
Review
#1414871 Review #1414871 is a subjective opinion of poster.

I think you need to teach your customer service team a better way of dealing with their customers. And when asked "is their someone else I can speak with"?

That the reps make that happend. I am a customer period!

Testimonial

Globe Life Insurance in Fontana, California - Thanks for helping me

5.0
Details
I was so happy that someone do has a good attitude and about their job. She was so sweet and nice and respectful to me. I would love to be a part of y'all team. God bless you all.
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Review
#1400396 Review #1400396 is a subjective opinion of poster.
Service
Globe Life Insurance Customer Care
Reason of review
Good customer service
Testimonial

Globe Life Insurance in Los Angeles, California - Good kids insurance

4.8
Details
My kids fees are reasonable and i can afford it i love the fact the prices don't change they can have this for a life time.
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Review
#1396320 Review #1396320 is a subjective opinion of poster.
Testimonial

Globe Life Insurance in Yucca Valley, California - Awesome

The Agent was nice and respectful
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Review
#1372336 Review #1372336 is a subjective opinion of poster.
Reason of review
Good customer service
Globe Life Insurance's reply to:

Globe Life Insurance in Walnut Creek, California - Horrible Customer Service

Thank you for reaching out to Globe Life. We are sorry to hear that your recent Customer Service experience did not meet your expectations. One of our supervisors has been in touch with you to help resolve your issue. If you should need any additional assistance, please do not hesitate to contact us again.
Review
#950834 Review #950834 is a subjective opinion of poster.
Service
Globe Life Insurance Customer Care
Cons
  • Poor communication within company
  • Do not listen
Reason of review
Poor customer service

Trying to surrender a policy that has been being paid on since 1994 and is no longer needed. So far I have gotten different answers from every person that I have spoken to there.

It was like pulling teeth to get to a supervisor and when I did she promised a phone call back by the next afternoon after she researched some things. I ended up having to call her back when she didn't call and spent 20 minutes on hold before I could talk to her. Asked for her supervisor, which of course I got a voicemail and have yet to hear back from them either. They took a payment electronically out of my account and then they tell me I have to wait 30 days for it to clear????

It came out ELECTRONICALLY, you already have the funds!!!!

Feels like they have no problem taking your money but will give you the run around and make it impossible if you are trying to retrieve your funds. Will never do business with this company again.

Contact Globe Life Insurance Customer Service

Mailing Address:
Globe Life And Accident Insurance Company
3700 S. Stonebridge Dr.
Mckinney, Texas 75070-5934
United States
Phone:
(972) 540-6542
All Globe Life Insurance Contacts

Globe Life Insurance Products and Services Reviews

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