Globe Life Insurance
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Virginia Beach, VirginiaWhy charge me a payment when i don't have a policy with yall
- Way they lie when they say they value you as a customer
- Refusing to speak to me and refusing to refund me
Preferred solution: Full refund
My fathers death
Faxed all my dads info (passed 5/23/20)actually faxed twice at $33 each time. They claimed they dint get it.
I physically mailed it and they said they didnt receive anything. My lawyer got in the phone and faxed the info. They said it would be taken care of in 48 hrs.
That was three weeks ago. I called yesterday and they said it was under review.
- Poor communication
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t buy from them; customer service is horrible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJunk Mail
Preferred solution: Junk mail I DON'T want!
Junk Mail
Preferred solution: STOP SENDING ME JUNK MAIL
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Columbia, South CarolinaSelling my policy
I need to speak with a real person. a machine can not help me at all.
I was supposed to have the payment on my 13 grand and great grandchildren. made on my Master card.
My credit card tells me it did not get charged. Please call me Barbara Hefner-Parks 517-278-****. I do not want these policies to lapse.
Your machine does not have the ability to offer me the chance to speak with a customer service person. I can not handle this on line.
I need help now. Barbara
Because I wasn't talk like a person and some of y'all employees was RUD RUD TO ME
Preferred solution: Let the company propose a solution
Don't send me more messages
Claim
User's recommendation: Have a real human answer the phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRequest Certificate Copies
Preferred solution: Copy of lost policy documents
Application was denied
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompany will not respond to me about their error in canceling the wrong policy.
I how a business can be so irresponsible have called numerous times to Globe. They say they cannot assist but will transfer me to an extension that can.
No one answers and one is unable to leave even a message. The same attitude with emails. No answer to any of my emails. I recently sent a registered letter to their legal department.
So far no response. I do not know the status of any of the three accounts I have.
I do not know how this company can be so irresponsible. Help please.
- I have been a member for over 30 years
- Up till now
- Poor communication
- Unprofessional business communication
Preferred solution: Deliver product or service ordered
User's recommendation: Do not deal with this company. They lie and you cannot contact them to solve an issue.
About my policy
User's recommendation: Likely.
Apology
Need to refund 17.66
Preferred solution: Full refund
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Sadiq, we are sorry to learn about your situation and take claims of this nature very seriously. We invite you to send us an email to Globewebmgmt@globe.life with all of your contact information and complete details of this unfortunate situation so that we can investigate this matter and resolve it to your satisfaction.
Sadiq, we are sorry to learn about your situation and take claims of this nature very seriously. We invite you to send us an email to Globewebmgmt@globe.life with all of your contact information and complete details of this unfortunate situation so that we can investigate this matter and resolve it to your satisfaction.
Sadiq, we are sorry to learn about your situation and take claims of this nature very seriously. We invite you to send us an email to Globewebmgmt@globe.life with all of your contact information and complete details of this unfortunate situation so that we can investigate this matter and resolve it to your satisfaction.