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What Their Customers Are Saying
All testimonials are provided and verified by Globe Life Insurance. Verified testimonials on Pissed Consumer is a paid feature of the platform.

As a gift to my grandchildren I purchased a Globe Life Policy for each (4) when they were babies. I had no idea one of the twins (2 sets) would be diagnosed with Autism later at three and then later with Cerebral Palsy & then develop Intestinal Motility. At age eleven he went home to Jesus, and I was crushed. I have to say it only took one phone call to Globe Life and things were handled so delicately and promptly. If I had not bought the gift... Read more

Globe Life Responded...... After posting my review sending several emails, and taking the BBB initiative filing my complaint. I was more than flabbergasted that Globe returned with eagerness to resolve my issues as a PISSED CONSUMER. I experienced patience and clarity from the representative which was outstanding. She took the time and went over everything in detail, explaining the contractual issues. I thought Globe was a complete ripoff, but... Read more

My mom had a policy with globe life and she passed away Dec. 18-2016. 3 weeks after she passed away globe life sent me and my sister had a for the full amount we never had any problems with them or the customer service team very happy with this company... Read more

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Globe Life Insurance 's reply to:

We are truly sorry about your loved one’s passing and wish you and your family comfort during this difficult time. We cannot comment on specific claims in a public forum, but your issue has been reviewed by our Claims staff, and details regarding the status of your claim have been mailed to the address we have on file for you. Please let us know if you should need any additional assistance. Read more

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We are truly sorry about your loved one’s passing and wish you and your family comfort during this difficult time. We cannot comment on specific claims in a public forum, but one of our supervisors has been in touch with you to discuss the status of your claim. If you should need any additional assistance, please do not hesitate to contact us. Read more

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Globe Life Insurance 's reply to:

We apologize that your Customer Service experience did not meet your expectations. One of our supervisors has contacted you regarding your check and has confirmed its receipt at your address on file. Thank you for being a valued policyholder and please do not hesitate to contact us if you should need any additional assistance. Read more

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I put a complaint on here yesterday regarding global and I just wanted to let everyone know they called back next day and resolved my issue better than expected. I am very happy. If I could delete my orig complaint I would however I am not sure how too Read more

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Globe Life Insurance 's reply to:

Resolved

Thank you for reaching out to Globe Life. We are sorry that your Customer Service experience did not meet your expectations. One of our supervisors has personally reached out to you to discuss your issue and will ensure that your loan check is sent in a prompt manner. Please let us know if we can be of further assistance, and thank you for being a valued Globe Life policyholder. Read more

Was this review helpful? 0 0

Thank you for reaching out to Globe Life. We are truly sorry about your loved one’s passing and wish you and your family comfort during this difficult time. We cannot comment on specific claims in a public forum, but one of our supervisors has been in contact with you to discuss your claim. However, we need some additional information in order to research further. Please respond to one of our emails or phone calls so that we may continue to... Read more

Was this review helpful? 0 0

Thank you for reaching out to Globe Life. We apologize that your Customer Service experience did not meet your expectations. One of our supervisors has been in contact with you to try to resolve your situation. If you should need any additional assistance, please do not hesitate to contact us. Read more

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Thank you for reaching out to Globe Life. One of our Customer Service supervisors has personally reached out to you to discuss your policy and options for coverage. If you should need any additional assistance, please contact us at 1-800-654-5433 or email us at CS@GlobeLifeIns.com. Read more

Was this review helpful? 0 0

We are truly sorry about your loved one’s passing and wish you and your family comfort during this difficult time. We cannot comment on specific claims in a public forum, but one of our supervisors has been trying to reach you at the email address you provided to help you with your claim. So far we have been unable to contact you. Please either respond to one of our emails or reach us at 1-800-654-5433 if you should need any additional... Read more

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Thank you for reaching out to Globe Life. One of our Customer Service supervisors has been trying to reach you to help you with your question but has been unable to do so. Please contact us at 1-800-654-5433 and we would be happy to assist you. Read more

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