2.0
  • Customer service1 votes
  • False and deceptive benefit claims2 votes
  • False advertising2 votes
  • Dishonest2 votes
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  • 2 days ago
  • Life and Casualty Insurance
  • New Bedford, Massachusetts
  • Life Insurance Policy
  • 154
  • REVIEW RATING 4/5

my uncle just passed on two months ago at 75 years old his policy was all paid in full now they wont pay the policy and we have a big bill with the funeral we keep calling them every day you always get some different anser from 20 different people plan out they will not pay beware do not waist your money they don't even have an address to file a conplaint to the bbb with im tired of this they... Read more

Was this review helpful? 4 0

  • Mar 19
  • Life and Casualty Insurance
  • Albuquerque, New Mexico
  • Whole Life Insurance
  • 328
  • REVIEW RATING 5/5

Dear Policy#14-5G86590, I feel for you! I just found out that my investment of "whole life insurance" is bogus and not worth the money. As of Oct 2011, after three years and six months, I have paid $2,500 in premiums for a $3,695 death benefit and its cash value is $138.00. My yearly premium according to my policy is $364.00, so why have I been paying $724.00 a year and $304 for six months.... Read more

Was this review helpful? 2 0

Father died 20 years ago had taken out a life insurance on my son sent in death cert.son had singed mailed march7 2015 told mail was running 2 weeeks late had not recieved death cert. Todays date is 3-18-15 have nevered had cust service rep so rude Tina globe life may be having financial trouble cant get policy paid Add comment

  • Mar 13
  • Life and Casualty Insurance
  • High Point, North Carolina
  • Life Insurance
  • 437
  • REVIEW RATING 5/5

I have had the same life insurance since i was a baby. I am about to lose my policy bc it is in my dead grandfathers name and they refuse to release it to me without a dead man calling to tell them it's okay. I do not receive monthly statements i just have to call every couple months to make payments The customer is terrible you'll spend all day trying to get someone on the phone once you do... Read more

Was this review helpful? 0 4

  • Mar 11
  • Life and Casualty Insurance
  • Lake View, South Carolina
  • Dismemberment Insurance Claim
  • 5
  • 5
  • 450
  • REVIEW RATING 5/5

POLICY #14-5G86590; ON FEB.22nd.'2015,I LOST MY RIGHT EYE DUE TO A WORK ACCIDENT.FAXED HOSIPTAL RECORDS IN TO GLOBE FIFE CLAIMS OFFICE ON FEB.23'2015.GLOBE GIVES A LOT OF LIPE SERVICE AND LONG HOLD TIMES ON THE PHONE.I, STILL HAVE NOT RECIVED MY CLAIM PAYMENTS NET. MY ATTORNEY SAID TO GIVE GLOBE UNTIL FRIDAY,MARCH 13'2015, AND HE PLANS TO FILE A CIVIL SUIT AND EVEN A POSSIBLE CLASS ACTION CIVIL... Read more

Was this review helpful? 5 0

  • Mar 11
  • Life and Casualty Insurance
  • Bellevue, Washington
  • Life Insurance Policy
  • 221
  • REVIEW RATING 4/5

I had the same thing happen to me. You never can get anyone to answer the phone. It states you can pay by phone.... Lol still it was telling me no representive was able to take my call. Why *** is that? You can't even make a payment??? This company is crazy. I also called to cancel my policy bc I have two, however no one answers. I even emailed them still NOTHING!! If your not going to do biz the... Read more

Was this review helpful? 0 0

My dad had this ins for almost 2 yrs. 4 mo shy of 2 yrs. They requested t yrs worth of med records and constant calls and still no pymt. Its all bs. They have no prob taking the money from ppl but wont pay for one small reason or another. Add comment

My mom passed away on October 2 2014 and they have got all the paper work and still no money as of yet she took this is out in December of 2013 and they were paid till December 2014 I am the person that they have for contact every time I call I am on hold for hours then I get to talk to some one and they have same story every time I.just want what is mine Add comment

  • Mar 07
  • Life and Casualty Insurance
  • Knoxville, Tennessee
  • Insurance Policy
  • 1
  • 1
  • 176
  • REVIEW RATING 5/5

it says describe a few words I'm the problem that happened. everything happened from wrong numbers that you have posted on your website can being on hold for two and a half hours three different days and no customer service answered the phone and my battery went dead on the phone. as your company catch me on how old playing music saying please hold I requested a call back I left my phone number... Read more

Was this review helpful? 1 2

  • Mar 07
  • Life and Casualty Insurance
  • Spring, Texas
  • Insurance Policy
  • 3
  • 3
  • 561
  • REVIEW RATING 5/5

My daughter recently passed and they denied the claim using the excuse they use on everyone else...the policy lapsed over 31 days in Dec 2013..but yet they renewed the policy and kept taking my payments. They claim I checked the yes box that she was in good health when I renewed but at that time my daughter was seriouly il..why would i check yes knowing they follow up checking medical records,DRs... Read more

Was this review helpful? 4 3

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